Windows phone wont let me download apps my family

Miguel Castro PS. Until last weeks problem I have been using the fitbit app on my phone everyday with no problem Answered! Best Answer. All forum topics Previous Topic Next Topic. Accepted Solutions. In response to Karski.

Fitbit Community Council members are a select group of volunteers who share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more. Hello Karski , I've encountered this before. I hope this helps. In response to PureEvil. A little update with some things I tried to solve the problem all without success. Changed to USA region. I don't know what else I can try to solve this Cross-Country Runner. Ricky Community Moderator Fitbit Training for life?

In response to RickyFitbit. All is working fine thanks! Hi I have emailed support three times regarding issues with my charge and downloading the app to a Lumia So far I have not had a reply. I bought a charge in April and got the app and it worked fine synced easily and recorded all exercise.

In mid June I took the charge, but not the phone, to Canada for four weeks, it stayed on English time which was not an issue and when I came back tried to sync but did not happen. Since then I have been unable to sync the charge with my phone I tried resetting the charge but it now shows the wrong date and time.

I wiped the app from the phone and tried to reset everything as if it was a new set up but now I cannot download the app. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Did you contact them via email or phone? In my experience they can do things over the phone which they claim they cannot online e.

You should have had your mother do this for you. At present you can change your birthdate associated with your Microsoft account.

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Reducing the weight of our footer. For some strange reason, this has been known to help. So if you are using a cabled broadband connection, use a WiFi and see — or vice versa. The Windows 10 Store Apps Troubleshooter is a great built-in tool from Microsoft which can help you with apps installation problems. You may want to run that and see if that helps. This automated tool will help you if your Windows 10 Store is not working. We have already written a few articles that will help you troubleshoot Windows Store app problems:.

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